What our Customers say...

Testimonials

The team provided unbelievable support throughout the four days. They treated me with respect and provided answers without any frustration. I never felt like I bothered them. They were here to really help. You can tell they have compassion and a love for what they do. They were happy and smiling on Saturday when they were called in to assist, some even on their day off. Continuous smiles daily. Best customer service EVER! NOT ONE company I have dealt with has been this professional. Thank you SERVPRO!!

No improvement is needed - they did a wonderful job!

Professional people and they showed up on time.

Adrienne with SERVPRO of East Baton Rouge was very professional, friendly, and responded quickly to our commercial and residential needs at KeyFinders Realty. I would recommend this company for any Mold Remediation, Water/Fire Restoration, and Cleaning services.

SERVPRO of East Baton Rouge did great work for us after the flood getting our church back in operation.

I want to thank you and praise your employees for the respect, concern, and perfect work. Tom, David,Kyle, Chasen and Brandy. Brandy was a problem solver!

Again thank you and your employees - so helpful. Tom saw that all was taken care of.

We had raccoons in the office duct work, After having the raccoons removed, not knowing how long they had been living in the duct work, SERVPRO was contacted. They were at the office the next morning to discuss our needs and within a few hours a crew arrived to clean and disinfect all of the air ducts in the office. They were very professional and did a great job. I highly recommend this company for any services they offer. I am impressed by the excellent customer service, promptness in 1 day service and follow up on their work, something that is hard to find these days - integrity.



   

 

Thank you for responding to the mold situation at one of my jobs, Tom was very friendly.

Fast, prompt service. All of your service men were very professional and completely dried and took care of our flooded situation before any further damage could occur.

Continue the good work.

Mr. Tom and his crew were very professional and knowledgeable from the beginning. We felt at ease that everything was under control. The church is highly pleases and grateful for a service well done and in progress.

I was very happy with SERVPRO of East Baton Rouge. I am not sure what could be improved. It was refreshing to have staff here that seemed to like their jobs. Employees were professional, courteous and addressed all my concerns. They were friendly and no one on the team was slow working nor did they act like they didn't want to be here working. 

It is so difficult to find employees like the team that worked at my house. I hire employees for my office and it seems like half the employees these days just want to get a check and do as little as possible - not that case with your SERVPRO team. Thanks!

Tom is a great worker! 

Very good workers.

The team was on time, polite and very knowledgeable! 

We had raccoons in the office duct work, After having the raccoons removed, not knowing how long they had been living in the duct work, SERVPRO was contacted. They were at the office the next morning to discuss our needs and within a few hours a crew arrived to clean and disinfect all of the air ducts in the office. They were very professional and did a great job. I highly recommend this company for any services they offer. I am impressed by the excellent customer service, promptness in 1 day service and follow up on their work, something that is hard to find these days - integrity.

You guys are awesome and do an amazing job! I can see clearly now.

Great Job! Thanks.

My house flooded 3 days ago and I have never been so satisfied with the service and professionalism that I experienced. They followed up and treated me as if I was a family member. Highly recommend SERVPRO of East Baton Rouge for any water damage or fire damage needs!

Excellent work by SERVPRO! They are so worth the cost.

SERVPRO staff was awesome! I am so very impressed by the work performed as well as their outstanding skills and personality. A special thanks to a special group of people.

Thank you SERVPRO for everything you did yesterday. I don't know what I would have done without you. I didn't have a clue where to start. Tom Winnfield and his entire crew were wonderful.

They are professional and did a good job. I felt comfortable with them in my house.

I was in Europe when they came and I gave them permission to come in and do the work. When I came back everything was very nice.

SERVPRO personnel was very knowledgeable and professional.

The crew delivered exactly what Brian had promised when he came out initially. They cleaned my ducts and carpet and left my rent house smelling great!

SERVPRO was very prompt and professional as they helped to have our doors back open for business by the next morning. As work continued to progress, accommodations were made as to interfere with our flow of business as little as possible. Everyone did a great job of knowing their role. Hats off!!

Thank you so much for the care you and the crew have taken while restoring our building. We appreciate your kindness and flexibility in working with us as we get back to normal.

This is my first time hearing of SERVPRO and I must say I am very pleased with the quality of work Ms. Thema and crew did as well as their attitude, they are superb!

Thank you for your prompt response to my condo on 9/7/14. Mr. Winnfield and Mr. Ducote are very professional, prompt, and hard workers. I cannot say enough about how much I appreciate SERVPRO of East Baton Rouge. Both of these men have come to my condo for a previous service. I would recommend this service to anyone who needs help.

All of the ladies were very courteous and professional, they did a great job.

Thanks very much for your prompt assistance when I needed your company for my flooded den - Special thanks to Tom!

The first lady onsite, Michelle, completely changed our outlook from distraught and confusion to hope and confidence that SERVPRO was going to assist in getting us back on our feet. Soon, the manager and his crew were onsite and in a matter of hours the cleanup work was underway.