Recent Water Damage Posts

6 Signs That Indicate Water Damage

11/1/2021 (Permalink)

Signs of Water Damage in East Baton Rouge Signs of Water Damage in East Baton Rouge

When it comes to most expensive disasters to a home or business Water Damage can absolutely be one of the highest on that list. Water damage untreated and undetected can lead to microbial growth, mold spore development, major structural damage and eventually severe health effects for the inhabitants of that property. Today in this blog we are going to talk about 6 different signs that may indicate the presence of water damage in the walls and the need for remediation or restoration on the property.

Many homeowners in South Louisiana have been through many major storms and major hurricanes over the years and they have a good idea of how to spot water damage and early trouble before it becomes a major problem. On the other hand many people may have no idea about water damage and the problems that it can cause.

The 6 Signs That Indicate Water Damage In Your Walls

When it comes to water damage inside your property there are usually a number of clues that indicate as much pretty early on in the water intrusion, in this blog we are going to discuss 6 of them that should send up red flags to a homeowners or property manager that there is moisture inside the walls and something going on that needs to be addressed fairly quickly. Many of these signs may be very noticeable to the common person unless you know what to look for and specifically what you are looking at. Some of the more common things that can pop up and indicate a problem are thing like cracks in the grout, drywall softness or cracking, nail pops, obvious structural damage, buckled cailings, buckled floors and very distinct moldy smells are all very common signals that there is an absolute moisture issue somewhere on the property. The secret is to know exactly what to look for so that you can get to work on addressing the small things which may lead to bigger things in the walls behind, the floors below or the ceilings above and with these discoveries the opportunity to hopefully nop it in the bud and mitigate any further damage.

  • Bubbles in the paint on the wall.

The first major sign that moisture has found its way into your walls and into your home is the presence of bubbling under or around various patches of affected paint or peeling paint areas. When paint begins to bubble it is usually a sign of water buildup behind that paint in the drywall that forces the paint to expand and grow and in turn bubble. When the water collects in these spaces and crevices it pushes the paint outward and begins the bubbling process due to water collection. You never know how much water is actually behind these bubbles so we do not condone you popping these bubbles until a professional is onsite who can clean up the water safely and effectively.

  • Walls and Door Casings Warping

When doors, door casings and walls begin to warp inside a property it usually an indicator of excessive moisture somewhere. Warping tends to occur when water gets inside the wood, wood frames and walls and begins expanding. When drywall gets wet it begins expanding and this excessive pressure can in turn warp and ruin the doors and door frames making it hard to open and close the doors. This problem can often lead to more extensive structural damage as time goes on.

  • Softened, Cracked and Warped Drywall

Softened drywall is an often-overlooked indicator of more serious problems. Moisture and water that get behind the wall cause the backside of the drywall to soften and even become mushy. Look for soft spots or wet spots in the drywall and gently press into them. If the drywall depresses, there is most likely water damage.

  • The Presence of Microbials, Mildew and Mold on your walls

Mold growth can form quickly when moisture is consistently present in the air. It’s not always easily detected, but if visible, mold can present itself in many different colors, including black, green, or blue. When mold is present, you might also see condensation or water stains that are darker than the rest of the wall. This could mean the water damage is worse than you think.

  • Wet, Musty or Mildewed Odors

A musty smell is an easy alert that something is amiss. The distinct smell can let you know about hidden water damage that your eyes cannot see. Follow your nose to locate the affected wall and look for any water leakage around the area. If you are unable to locate the water damage yourself, that doesn’t mean it’s not there.

  • Higher than Normal Water Bills

If all else fails – follow the money. An unexpected increase in a home water bill can be a big red flag that a hidden leak may be wreaking havoc on your home. Pay attention to your water bills each month, so you notice any discrepancies. A water bill increasing unexpectedly could mean hidden water damage in walls.

Water Damage in Walls Can Lead to Very Serious Structural Damage if Left Untreated

Water damage isn’t a one-size-fits-all situation. The damage can occur in numerous ways, including heavy rain, leaking or burst pipes, etc. And the water damage cleanup is also unique to each house and its structural problems. How long the water leak goes undetected can have an effect on how much water damage you’ll have to deal with and what kind of repair costs you might expect.

Each situation involving water damage can be different, but the signs aren’t as unique and, unfortunately, are often missed. If left unaddressed, the problem will only worsen, and cost more money and time with repair work.

What Do You Do If You Detect Water/Moisture In Your Walls?

Knowing what to look for is the first step, but what do you do when you suspect or even find water damage in your walls? You should reach out to professionals immediately to help with water mitigation and any serious damage. Putting it off or trying to handle the water damage yourself can lead to bigger problems. It doesn’t take long for a small leak to become a more serious problem.

At SERVPRO of East Baton Rouge our professional technicians are on call 24/7 to help with any water damage needs. Our experts work efficiently and effectively to find the source and address the problem. Don’t hesitate, contact us today at (225) 753-3434

Sewage Backup Can Shut Down Your Business FAST!!!

10/29/2021 (Permalink)

Sewage Backup in East Baton Rouge East Baton Rouge Sewage Backup

A sewage backup at your business or residence is no laughing matter and can be a very serious health and safety situation as well for everyone on the property. Of all the different types of water damage out there a sewage leak is one of the most difficult, dangerous and hazardous to all involved. According to the CDC (Center for Disease Control) raw sewage can pose some very serious health effects to people due to the presence of such things as Giardia, Legionella and many other toxic compounds that can pose serious potential health effects.

Anyone experiencing a sewage backup in their home, business or facility should call a professional cleaning and restoration company like SERVPRO of East Baton Rouge. When it comes to a water loss involving sewage we recommend that ONLY professionals try to clean it up due to the inherent risk of health and safety due to the nature of the water loss.

Sewage is classified as what category of water loss?

All sweage backups, sewage leaks and sewage spills are considered to be category 3 water damage, category 3 water is considered black water due to the danger of the contaminates found inside the water and the risk they propose to anyone in the general vicinity of the loss. Category 3 water or black water is widely considered to be the most dangerous and most harmful category of water and the one that presents the most inherent risk to the techs and clients onsite.

How can you catch Sewage Backup early?

When it comes to sewage backup the first sign of problems is actually not visual in nature. The first sign of a sewage backup is actually the smell that is emitted from the plumbing system. The gases within the sewage well up and expand and begin releasing fumes that are a tell tale sign that sewage backup is on the way. Once the backup becomes visual with black water it can look very different depending on the situation. Most sewage back up will come out in the form of dark murky water with a very unpleasant odor. This black water is very dangerous and can impose severe health effects if contact is made and can even cause some health effects from breathing the fumes in at the site.

The Where, Why and How of Sewage Backups

Sewage backups mainly occur in areas that have a high number and proximity to sewage lines like bathrooms, basements, kitchens and laundry rooms. These locations have the highest probability of a black water backup due to the presence of the lines in their spaces. There are a variety of different reasons for sewage backups including blockage in the cities main sanitary line, old sewer pipes, tree roots.

Category 3 / Sewage Cleanup Services

If you are someone you know is experiencing a black water or sewage back-up please call the professionals to clean it up. These things can be dangerous and can cause severe health effects. SERVPRO of East Baton Rouge can handle all of your Emergency Services when it comes to category 3 water cleanup scenarios. Give us a call at (225)753-3434.

Does My Flood Insurance Cover This????

10/18/2021 (Permalink)

Flood Coverage in East Baton Rouge East Baton Rouge Flood Coverage

We often here statements very similar to this after many storms and major hurricanes and it is important to know the details of your policy long before you are dealing with the damage from a storm. Flood insurance coverage is absolutely one of the most misunderstood claims in the insurance industry, hands down. It really comes down to two simple questions for the customer:

  • What actually defines a Flood?
  • What defines my coverage?

Know your Flood Limits and Know What Is Not Covered?

When it comes to groundwater in the basement of home you are almost never covered, at least not in most general policies. The Insurance companies claim that it is not covered because if it were it would dramatically raise the premiums on everybody and insurance would not be able to be offered. Makes sure your rain spouts are in good working order and use sandbags because you can never go wrong doing your best to protect your property.

Flood coverage almost never even begins until it reaches the first floor of your residence. Flooded basements are almost never covered and if they are the policy is very expensive. I many cases FEMA flood coverage will come through as a supplemental form of coverage in the form of a government assistance program and this can help customer out a lot with damage and restoration charges but before this can happen a geographical disaster must first be declared by the state or region.

If water enters the home from a basement surface drain or a sump pump failure you must have a specific insurance that covers those failures otherwise it will not be covered. If you have these coverages they are often in the $5,000 - $10,000 range and if you have a large area affected this may not cover much of the damage.

If there is a leak in the form of a leaky faucet, toilet or leaking shower your insurance often times will not cover these losses. The insurance companies claim these losses as event which fall under the terms “sudden and incidental.” In the eyes of the insurance company many of these losses are related to maintenance issues and were easily preventable by the owner. If you have any other questions or concerns please give us a call at SERVPRO of East Baton Rouge at (225)753-3434

How a Good Property Manager Handles Water Damage Disasters Effectively

10/12/2021 (Permalink)

Drying Wood Floors SERVPRO using Injectidry to dry wood floors in Baton Rouge

All great property managers know that a water damage is going to happen on their properties eventually and oftens times more than once and managing the restoration process can sometimes be a nightmare. When you have tenats that get displaced or your property has a large loss of revenue those can defintely be big problems but a much bigger problem is when you have a water loss that is handled improperly and the effects of that failure cause secondary damage, structural damage or even in some cases mold and microbial growth that scares away potential clients. A good property managers main job is to maintain the value and reputation of their properties and the only way to do that efrectively is to consistently win the small battles with water intrusions, storm damage, customer expectations and busted pipes. 

Handling a Water Damage when it Happens

 When a major water damage occurs on a commercial property, property managers are immediately thrown into a washing machine of choices, estimates, promises and expectations that can be overwhelming for anyone. Maging tenants expectations, reporting the various losses to the insurance companies, meeting with adjusters, securing a reliable restoration company and assessing and fixing the original source of the damage are some of the many tasks facing them at break neck speeds. Flooring can beone of the many difficult things for them to solve in these scenarios based upon the fact that finding new flooring can be time consuming and costly to replace with labor prices, building materials and lost revenue.  

The Secret Sauce in Drying Hardwood Floors

 When a restoration company utlizes specialized equipment to extract the standing water from the floors of the individual apartments the job is not finished. Just becasue the floor seams dry it is not, there is still water trapped in the wood fibers of those floors and unless a professional removes that water properly those floors will bow and ruin over the next couple of day. Drying hardw2ood floors properly without causing secondary damage takes skill and patience. If the restoration process is delayed the result will be what we call crowning and cuppng of the wood floors. The floors can eventuall start warping and have a wave like appearance due to the presence of water in the fibers for too long. The opposite can happen if there is too much drying including splinting and cracking of the wood floors. How do you get it right? Call SERVPRO of East Baton Rouge at (225)753-4343. Our firm maintains tools in our arsenal like Injectidry systems that can measure exactly where the water is on the wood and remove it quickly and efficiently using the system as a "water vaccum" to remove the right amount of water from the right areas and then stopping when it is dried to the drying standard.  

Why is this System the Best Thing to Use For Wood Floors?

 The major advantage of the Injectidry System is its portability. All of the SERVPRO of East Baton Rouge Crew Chiefs have one of these systems inside their vehicles and are ready to deploy them instantly if the need arises. The Injectidry System is designed with a variety of modular and flexible pieces so that the system can be customized to the shape of any room or any floor and dried to the exact specifications of the drying standard. The capacity for the system is unlimited when it comes to drying wood floors in residential or commercial properties. Technicians also have the ability to utilize small format dehumidifiers and various designs of Air Movers to be placed beneath subfloors if possible to create a more drying specific matrix to ensure standards over a 3-5 day drying time.  

SERVPRO of East Baton Rouge helps Property Managers Save the Day

Property Managers who have worked with SERVPRO of East Baton Rouge in the past know that our teams are ready, willing and able to get the job done in a quick and professional manner by utilizing equipment that is precise and customizable for the job, even on tough to dry wood floors. If you have any questions about our services please give us a call at (225)753-3434 and we will send a Professional Technician to meet with you ASAP.  

What is Category 3 water and why is is dangerous?

10/11/2021 (Permalink)

What is CAT 3 Water? This is a very common questions that we hear from our customers and clients especially following a major flood, storm or hurricane. The word CAT is short for category and there are 3 different types when it comes to water inside of a home, business or structure that we focus on. Category 1 water is originated from a sanitary or potable water source and does not pose a substantial risk if humans are exposed to it, otherwise known as clean water. Examples of category 1 water is water from water supply lines, melting snow or ice, rainwater, toilet tanks and toilet bowls without contaminants. In the case of a category 1 water damage a restoration company can realistically salvage and dry any of the affected materials including carpet, drywall, carpet padding, hard wood flooring and other porous building materials.

Category 2 water contains a significant amount of contamination and may actually cause illness or infection if exposed to it. Category 2 water can potentially contain unsafe levels of various bacteria, viruses or mold and nutrients for the microorganism and other contaminants, otherwise known as grey water. Examples of Category 2 water are washing machine / dishwasher overflow, aquariums, damaged water beds, urine filled toilet bowls and hydrostatic pressure seepage from foundation slabs. Most building materials that are affected by category 2 water should be removed and the open spaces should be HEPA-VAC’ed and cleaned with anti-microbial solutions to disinfect the affected materials.

Category 3 water is widely referred to as black water. The IICRC defines Category 3 water damage as water that is “grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents that can cause significant adverse reactions to humans if contacted or consumed”.  Some examples of Category 3 water are sewage of any type, seawater, waste line back flows that originate beyond the trap, rising waters from river or streams and wind driven rain from hurricanes / tropical storms. All affected building materials including insulation, carpet, carpet padding, cushions, hard wood floors and laminate flooring from a category 3 water intrusion should be removed from the property due to contamination.

I hope this blog helped you understand the difference between the major categories of water and most importantly the dangers inherent in the classification of Category 3 water. Category 3 water is potentially harmful for you and your family and should only be handled and remediated by restoration professionals. If you have any questions or needs for our remediation services please contact SERVPRO of East Baton Rouge at (225)753-3434.

How to Clean and Remove Surface Mold and Mildew

10/11/2021 (Permalink)

Surface Mildew Servpro of East Baton Rouge Mold SERVPRO Of East Baton Rouge

If you live in South Louisiana you definitely know a thing or two about mold and mildew. The subtropical climate of south Louisiana has a very high humidity level and lots of rain, storms and hurricanes. Due to these and other factors many of our homes and businesses can be victim to various levels of water intrusion through failed roofing, flood waters, wind driven rain and a many other factors. These water intrusions create moisture and wetness inside of our homes and this can often result in different types of mold/mildew that we find in our homes. I am going to teach you how to clean light surface mold, anything other than light surface mold or mildew should be handled by a professional. There are very dangerous mold spores and those should not be handled or dealt with by anyone other than a licensed mold specialist. If you need a higher level of service for this issue please call us at SERVPRO of Ascension Parish at (225)753-3434.

We are going to discuss light surface mold that can be found in grout lines, behind cabinets or even on AC vents. If you are from South Louisiana you have seen this type of growth and discoloration many times in your life and it can be both scary and daunting to figure out how to clean and remove it. The first thing you should do when you identify these types of surface mold is turn off the HVAC system so that it doesn’t spread mold spores throughout the property. Then you should wear an N95 Mask and gloves before proceeding with the cleaning and removal process. Once you have donned you safety equipment you can create a mixture of 1 Quart of Water, ½ cup of Bleach and a small amount of detergent. When it comes to mold remediation the bleach is used to kill the mold and the detergent is used to lift the mold or mildew off of the surface so that you can clean and remove it properly from the affected areas. If the mold or mildew does not disappear after spray down and clean then reapply the solution and utilize light scrubbing / agitation to remove the mold or mildew from the affected area.

When you are finished clean up the entire area with the solution and throw away any rags or paper towels used in the cleanup process. Make sure when you throw these items away that they are placed in an individual trash bag and sealed or tied so as not to allow the affected materials to be removed from the bags. If you observe a more serious mold or a larger quantity of mold other than light surface mold/mildew please make sure that you contact a professional immediately and seal off the area until the arrive. Any large mold areas or dark mold areas should be handled by licensed professionals.

When it comes to those bigger jobs let the professionals remove mold and mildew from your home or business. At SERVPRO of Ascension Parish our industry-leading training, certifications and experience allow us to offer a guarantee for our cleanup services. We use the highest level of mold removal training to help you get back in your home - fast. Callus today at (225)753-3434 if you have any further questions.

Signs of Water Damage

7/15/2020 (Permalink)

Water damage can be very detrimental to your home or business

The longer you wait after having water damage the more damage you are causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off, you may need to contact a plumber in your area. Once this is completed, you will want to call the professional here at SERVPRO® of East Baton Rouge. No matter how big or small, we will be able to help get it under control.Water damage can be difficult to spot but some signs you can look for in your home and business:

  • Water rings on your ceiling or walls
  • Soft or sagging on your ceiling or walls
  • Wet or soggy carpets
  • Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO® of East Baton Rouge 225-753-3434.

Standing Water

6/29/2020 (Permalink)

When floodwater intrudes into your home or commercial business it can cause "standing water", which can be dangerous. Here are some precautions you can take if dealing with standing water.

Standing Water are not natural swimming pools

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers
  • Swimming, wading, or rafting can make you sick
  • Don’t drink the water
  • Water conducts electricity. Underground power lines can give you a dangerous shock

Standing Water vs. Animals:

  • Snakes and other animals may get into your building. Wear work boots and heavy gloves when you clean up
  • Some animals might find your office a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets

If you find yourself dealing with standing water of any kind, SERVPRO of East Baton Rouge is here to make it “Like it never even happened."

Common Plumbing Issues In Older Apartment Complexes

6/25/2020 (Permalink)

With older properties, its important to know what to look for when it comes to potential water loss areas. Toilet Repairs

4 Common Plumbing Repairs Needed in Older Apartment Complexes

Older apartment complexes are sometimes notorious for the complexity and obsolescence of their plumbing systems. It's just a fact of life for landlords. Therefore, it takes a bit of ingenuity to manage some of these antiquated systems. For example, units constructed in the time period of the 1970s to the 1990s sometimes still contain polybutylene piping, a material that has grown so out of favor in the plumbing industry that it is no longer recognized in building codes. Here are four common plumbing issues landlords of older rental units may need to face.

1. Clogged Drains. Since this can result in water backing up and flowing onto the floor, it should be addressed fairly quickly. Options for clearing a clogged drain include using a drain snake, employing a plunger, cleaning out the drain trap, and using a chemical cleaner.

2. Blocked Toilets. The methods for clearing a clogged toilet are similar for those fixing a clogged drain. However, since this could involve the overflow of contaminated water, the services of a reputable water remediation company should be considered if raw sewage spills out onto the floor.

3. Poor Plumbing Designs. This often involves the use of improper materials for pipes, such as polybutylene. If not replaced, this type of piping can result in burst pipes and extensive water damage. Poor design can also refer to the actual physical configuration of the pipes and might include an excessive number of twists and turns and elbow joints that impede water flow.

4. Damaged Discharge Lines. This refers to the lines that lead away from the property and join the municipal water lines. Over time, these lines not only age and weaken, but they also are vulnerable to damage from tree roots and other obstructions.
Some plumbing issues in older units are easier to fix, while others, such as the presence of polybutylene pipes, require major renovations. The services of a water restoration company can be a big help with water damage.

Secondary Water Damage

6/19/2020 (Permalink)

Here Are A Few Things You Should Know About Secondary Damage

Any time you have water damage in your East Baton Rouge home, there’s a chance that secondary damage could also pose a risk. From what this damage is to types of damage, including black mold, here are a few things you should know.

1. What It Is

A secondary type of damage is any damage that occurs as a result of damage related to the initial problem. For example, if a pipe breaks the carpet could get soaked. This is a primary damage. However if the soaked carpet is not dried and the sub-floor warps, the damage to the sub-floor would be considered secondary. Secondary damage usually occurs if the initial damage is extremely severe, incorrectly cleaned up, or damage that is not cleaned up in a timely manner.

2. Types of Damage

There are a few types of damage that often fall into the secondary category. These include warped wood, cracking in sheet-rock or plaster, peeling vinyl, cracked tile, water stains, black mold, and high humidity problems as excess water evaporates. If the water damage has created a weakness in the exterior of the home, such as the roof, you may also experience problems from high winds or additional weather.

3. What To Do

If your home has suffered any type of water damage it’s best to contact a water damage restoration service for help with cleanup and repairs. These professionals can act quickly, are trained in the proper cleanup procedures, and have the tools necessary to safely do the job. Correctly handling the situation can help you prevent additional secondary damages.

It’s important to remember that Secondary damage happens as a result of water damage. It can include things such as warped flooring or black mold. If you have water damage it’s important to call a restoration service, and make repairs as quickly as possible. Doing so can help you mitigate additional damages to your home.

Cleaning Up After a Water Loss

6/19/2020 (Permalink)

Cleaning up After Water Damage in Your Home

No homeowner wants to experience the dread of finding flooding in the house. Even minor water damage can be costly and difficult to clean up. After your safety and that of your family members, you worry about your belongings and materials. Fortunately, when you get the right help on your side, many items are salvageable when there is water in home. 

What You Can't Clean

In most cases, when water saturates porous material, you must throw it out. Failure to do this could result in mold growth. Some typical items you'll want to tear out and replace include:

  • Drywall
  • Carpet
  • Ceiling tiles

Documents
If a broken pipe or other problems bring water into your East Baton Rouge home, items such as books, photographs, maps and other paper are at risk. You should first remove the materials from harm's way. Put them in a place where they can dry out. To completely clean them, a professional crew will use specialized techniques to remove the water preserve the documents. Freeze-drying is one of the most common tactics.

Furniture
In a flood, furniture is susceptible to damage. Flood cleanup specialists can address water issues on couches, chairs and other items and allow you to keep them intact. The crew will use dry cleaning to thoroughly extract and dry the furniture. The team will also disinfect the furniture to discourage mold growth.

Electronics
it's vital with water in home that you don't turn on any electronic devices. Instead, unplug the products and get them away from any water. A professional company has the skills and tools to clean your electronics. The technicians will handle your belongings with care and respect. The team will start by using damp cloths to remove dust and then will clean the interior of the electronics.
It's never good to see water in home, but you can clean most items. Get a flood cleanup team on the job, and your possessions can look as good as new.

Standing Water Precautions

5/26/2020 (Permalink)

When floodwater intrudes into your home or commercial business it can cause what is called "standing water". This can be a dangerous thing if not respected. Many times, standing water must be dealt with that can sometimes take up to 10 or 11 days to completely disappear unless it is able to be mitigated immediately. There are some precautionary measures to take into consideration when dealing with standing water. SERVPRO of East Baton Rouge took some time to compile the ones we felt were the most important.

Standing Water are not natural swimming pools

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers
  • Swimming, wading, or rafting can make you sick
  • Don’t drink the water
  • Water conducts electricity. Underground power lines can give you a dangerous shock

Standing Water vs. Animals:

  • Snakes and other animals may get into your building. Wear work boots and heavy gloves when you clean up
  • Some animals might find your office a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets

If you find yourself dealing with standing water of any kind, SERVPRO of East Baton Rouge is here to help make it “Like it never even happened."

Can my Carpets be Saved?

7/16/2019 (Permalink)

One of the most common questions asked after flooding or a water damage is, "Do my carpet have to be replaced?" After your home or business has been affected by water, you'll need to handle some repairs and assessments before you can determine whether the carpet can stay.

Step One: Contact a Professional

There are many reasons to work with a restoration professional immediately. These experts have the equipment best suited to facilitating a quick and comprehensive recovery from flooding. In many cases, your insurance company may prefer that you work with professionals and may not provide coverage if you didn't respond to the pipe break appropriately. Water damage restoration professionals can provide you with expert advice concerning water exposure to your home and furnishings. 

Step Two: Consider the Length of Exposure

If the materials and furnishings in your home have been wet for more than 72 hours, it is probably best to replace porous items. For example, any padding under your flooring could be harboring mold spores. It is very difficult to thoroughly dry and clean padding, so it will also need to be replaced. 

Step Three: Identify the Type of Flood Water

Did the water come from an interior pipe or did it back up from the sewage system? If the water came from a clean water source, such as a kitchen sink, there's much less risk than if contaminated water affected your home. If you aren't certain in your assessment of the type of water, ask a qualified professional for testing. 

Step Four: Carefully Weigh Your Options

As restoration options are presented to you, consider time, inconvenience, cost, and safety. For example, if you have to replace the padding, you may need to spend a lot of time carefully removing the carpet so that you don't damage it. Before you handle either, you'll need to be sure you aren't exposing your home or family to mold and contaminants.

We are available to provide answers and advice. It's generally best to call us immediately after discovering your home/business has been affected by water. SERVPRO of East Baton Rouge 225-753-3434

Water Restoration Company vs. Contractor

6/27/2019 (Permalink)

Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

What do you do?

Who do you call?

Do you call your family friend local contractor or Water Restoration Company?

What is the difference?

There are many differences between contractors and Water Restoration Companies. Here are a few:

  • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO of East Baton Rouge is certified in drying water damage to IICRC industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
  • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO of East Baton Rouge average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
  • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

When you call SERVPRO of East Baton Rouge you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians.  

What to do AFTER a water damage

6/25/2019 (Permalink)

Understanding what type of water you are dealing with is critical. 

Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.

Gray water is slightly contaminated water; clean water becomes gray water when it is left untreated.

Black water is highly contaminated and filled with fungi, bacteria, and chemicals. Black water is usually caused by sewage damage, flooding or any type of natural disaster. Black water should ALWAYS be handled by a trained professional.

Make sure you...

-Shut off the water source if possible or contact someone to do it

-Turn off circuit breakers if safe from potential electrical shock. DO NOT enter rooms with standing water.

-Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removing tabletop items. Place aluminum foil or wood blocks between furniture legs and wet carpet.

-Remove and prop up wet upholstery cushions.

-Move any paintings, art, computers, documents, and other items of value to a safe place.

-Do not leave any books, newspapers, or magazines on wet carpet.

-Do not use your household vacuum cleaner since there is potential for electrical shock. 

-Do not turn on ceiling fixtures if the ceiling is wet, and do not enter the room if the ceiling is sagging.

Where to Look For Water Damage

6/19/2019 (Permalink)

Toilet Overflow

Flooding is very common in Louisiana, but water damage can come from many different places and is not just a problem for people living on the coast. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains cause flooding that can get into your home from the outside.

Even if it isn’t raining there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of bathrooms and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call SERVPRO of East Baton Rouge at 225-753-3434 to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of East Baton Rouge Today! 225-753-3434

SERVPRO of East Baton Rouge Response Guidelines

6/19/2019 (Permalink)

SERVPRO of East Baton Rouge....open 24/7!

Have you heard of SERVPRO of East Baton Rouge Service Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional. 

What can SERVPRO Franchise Professionals do for you?

  • Fire smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Car
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization

No matter the time or day SERVPRO of East Baton Rouge is always here to help!

Our Process - The Water Damage

5/24/2019 (Permalink)

Most of us in our lifetime will never deal with a water damage in our home. Of course that is not true for everyone. If you are one of those that has dealt with or are dealing with a water damage our teams take a very structured approach to ensure we get your home to preloss condition as quickly as possible. Our process is broken up into several phases and steps that take us through the entire process from the initial visit to final billing to the insurance carrier. 

Phase 1 consists of Project Initiation this is the initial meeting with the customer explaining our process and taking our required photos and measurements. Following this we move over to Phase 2 which is our Project Plan. This is where our crews collect moisture readings and compile a plan of action. If any necessary approvals are needed our crew would,during this phase, reach out to an insurance adjuster and obtain those additional approvals. Phase 3 then consists of actually performing the plan that was put in place by the water crew chief. The final phase it the project close out. At this phase our crew chief does a final walkthrough with our customer and ensures the job is satisfactory. 

If you ever experience a water loss please call the team at SERVPRO of East Baton Rouge at 225-753-3434 to assist. 

What To Do Until Help Arrives

6/22/2018 (Permalink)

Contact SERVPRO of East Baton Rouge immediately during a fire, water, or storm disaster 225-753-3434

STOP....WAIT....

These Emergency Tips will assist you in taking the proper action until your SERVPRO of East Baton Rouge professionals arrive. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for a water damage from a clean water loss.

DOs

  • Call SERVPRO of East Baton Rouge immediately at (225)753-3434.
  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletops items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wooden blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

DON'Ts

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner. 
  • Use TV's or other appliances while standing on wet carpets of floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

About SERVPRO of East Baton Rouge

SERVPRO of East Baton Rouge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help

Call Today – 225-753-3434

Contaminated Water

6/22/2018 (Permalink)

Contact SERVPRO of East Baton Rouge if you are dealing with a contaminated water issue 225-753-3434

What to do when exposed to contaminated water?

These Emergency Tips will assist you in taking the proper action until SERVPRO of East Baton Rouge professionals arrive. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for Water damage from Contaminated Water.

DOs 

  • Call SERVPRO of East Baton Rouge immediately at (225) 753-3434.
  • Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.
  • Wash your hands thoroughly after contact with contaminated items.

DON'Ts 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleaniness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of East Baton Rouge

SERVPRO of East Baton Rouge specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help

Call Today – 225-753-3434

Contents Management

6/21/2018 (Permalink)

Pat Riley said, "excellence is the gradual result of always striving to do better". SERVPRO of East Baton Rouge strive to always go the extra mile, to treat our customers like family, and to regard their belongings with the highest level of care. Pictured here are boxes of contents from a few of our customers' homes. All of the contents have been cleaned and deodorized. Now, they are being stored in our warehouse until the homes have been completely rebuilt and we can return them. The orange tags have a QR code specific to each home owner. The other colored tags help our fire damage restoration crew to identify which room each box of contents should be returned to. Every extra step we take during the restoration process in intended to give our customers more peace of mind and to ensure a smooth recovery back to life as normal. 

We Answer the Phone Ready to Help

Call Today – 225-753-3434

Baton Rouge's 24 Hour Emergency Water Damage Service

6/19/2018 (Permalink)

SERVPRO of East Baton Rouge is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Baton Rouge has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Baton Rouge

SERVPRO of East Baton Rouge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help

Call Today – 225-753-3434

Floods: What you should keep in mind

6/19/2018 (Permalink)

With the recent devastation caused by Hurricanes Harvey and Irma, it has most of us thinking about what we would do if were in the situation that we needed to evacuate our homes because a hurricane was hitting our streets. What would we do if we came home and our house had been destroyed by flooding? What would we do if we suddenly have no clothes, food, or any of the appliances that we’ve come so accustomed to using?

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and “slip and fall” hazards are some of the most prevalent concerns.
  • Only do activities safe for you to perform
  • Wet materials can be VERY heavy. Be careful!

Our staff is highly trained in property damage restoration. We are water removal and cleanup specialists and are ready to service your Lubbock home when flooding or water leaks cause water damage. We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure your property is dry and the job is done right.

SERVPRO® of East Baton Rouge specializes in restoring contents damaged water. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe -Effective for items that can’t withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

We can’t imagine what the people in the Houston area along with the entire state of Florida are going through – but we want to help. Though the storms are over, donations are still needed. Please text HARVEY to 90999 to donate to the American Red Cross. You are also able to donate to both hurricane relief funds on their website: www.redcross.org.

We Answer the Phone Ready to Help

Call Today – 225-753-3434

SERVPRO of East Baton Rouge is an IICRC Certified Firm

5/24/2018 (Permalink)

IICRC Certified

SERVPRO of East Baton Rouge is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Baton Rouge

SERVPRO of East Baton Rouge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do you know the equipment that is used to clean up water damage?

5/2/2018 (Permalink)

The right equipment separates SERVPRO from the competition!

Having the right people and a plan is important for any job. Another deciding factor to getting the job done correctly, quickly, and professionally is having the right equipment. We will take a look at the equipment that is used in cleaning up a water restoration job.

SERVPRO® understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. SERVPRO® Franchise Professionals will answer your call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and personal property effectively.

Psychrometrics

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO® Franchise Professional to create the proper atmosphere for more efficient drying. Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. Restoration professionals must establish an environment favorable for drying. The restoration professional must also understand how to manipulate temperature and humidity levels to produce optimum drying conditions, without causing secondary damages through improper drying processes.

Detection Equipment

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable the SERVPRO® Franchise Professional to monitor the drying process.
  • Thermohygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO® Franchise Professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is critical to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

  • Extractors are used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO® Franchise Professionals use two types of dehumidifiers:

  • Refrigerant Dehumidifiers work similarly to air conditioners.
  • Desiccant Dehumidifiers use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Have a Question? 
Call Us Today – (225) 753-3434

DOs and DON'Ts for Water Damage From Contaminated Water

6/16/2017 (Permalink)

These Emergency Tips will assist you in taking the proper action until SERVPRO of East Baton Rouge professionals arrive. Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DOs and DON'Ts for Water damage from Contaminated Water.

DOs 

  • Call SERVPRO of East Baton Rouge immediately at (225) 753-3434.
  • Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.
  • Wash your hands thoroughly after contact with contaminated items.

DON'Ts 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleaniness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of East Baton Rouge

SERVPRO of East Baton Rouge specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have questions about Contaminated Water Damage and Cleanup? Call us - (225)753-3434

SERVPRO of East Baton Rouge is an IICRC Certified Firm

5/8/2017 (Permalink)

SERVPRO of East Baton Rouge is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Baton Rouge

SERVPRO of East Baton Rouge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Baton Rouge 24 Hour Emergency Water Damage Service

3/24/2017 (Permalink)

SERVPRO of East Baton Rouge provides 24 hour fire and water damage restoration service in Baton Rouge.

SERVPRO of East Baton Rouge is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 225-753-3434

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Baton Rouge has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Baton Rouge

SERVPRO of East Baton Rouge specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.