Prepare your Business for Future Storms...NOW!
10/11/2021 (Permalink)
It never fails that after all major hurricanes and storms our phone lines are inundated with thousands of calls. Business owners are frantic for us to get out to their locations IMMEDIATELY to help them remove the water and remediate the damage as soon as possible. While this is completely understandable the reality of the situation is that we often times receive in excess of 60,000 calls for service post a major event and we cannot and do not have the resources or capabilities to handle all of the losses that those in our communities have endured. These businesses often times are forced to settle for another company who is in town to make good off of the unfortunate circumstances of others and have a terrible experience that ends up costing them months of wasted time and hundreds of thousands of dollars. I hope this can help you and your business prepare for the future reality of storms, hurricanes and catastrophic events with a little more planning and a few new friends.
The SERVPRO ERP (Emergency Readiness Plan)
The first thing you should do is download the SERVPRO Ready Plan APP on your smart phone or tablet. This FREE APP is built and designed by SERVPRO to give business owners and facility managers an easy to access piece of software with everything that any business would need in a major catastrophic event. In the APP you can program names, phone numbers, emails and emergency contact details for all of the people of interest inside that company including outside contacts like Insurance Agents, Restoration Contacts (like SERVPRO), Plumbers, Roofers, Electricians and Risk Managers. The APP also allows for pictures and descriptions of Water Shut Off Locations, Electrical Mains and Key Information that may be specific to each business. It allows emergency personal to know where are the important areas of the buildings including IT Rooms, Emergency Exits, Safety Hazards and Important Document storage locations. This APP is a one stop shop to make sure IF something happens your SERVPRO Professional knows exactly who to call, where to go and what to do to limit any secondary damage to your business as quickly as possible. If you would like a Commercial SERVPRO Specialist to come to your business and help you and your team build out your custom ERP and APP just give us a call at SERVPRO of East Baton Rouge (225)753-3434
Becoming a Premium Service Partner with SERVPRO
The second thing you should do is speak to your Commercial SERVPRO Rep about becoming one of our Premium Service Partners. Our Premium Service Partners are businesses in our local market that have signed our Premium Service Agreement and have allowed our technicians to build out their Emergency Readiness Plan and set up their SERVPRO Ready Plan APP. We work with our Premium Service Partners to remediate their water, fire, mold and cleaning needs throughout the year as their preferred restoration provider and in the case of any catastrophic events in the area those limited Premium Service Partners are our #1 priority. We make it a point to get to them before anyone else and provide them with the highest level of service that we are capable of. If you have any questions about becoming a Premium Service Partner with SERVPRO of East Baton Rouge please give us a call at (225)753-3434 and request for one of our Commercial Sales Specialist to come meet with you and your team.